About this role
LOOKING TO FURTHER YOUR CAREER AND HELP US TO THE NEXT LEVEL?
We are looking for a Service Manager to plan, organize, and direct the repair and maintenance of owner-supplied vehicle service equipment. This is a great opportunity to leave your mark on a growing Field Service Department.
Role
- Manage the Service Coordinator and Field Service Technicians in BC & Alberta including reporting on KPI's & Efficiency Rates
- Own the Company's Warranty Program working with Vendors to ensure timely completion and invoicing
- Provide Technical Support to Outside Sales Reps and elevated Customer Service on work completed by the Service Deparment
- Hire new Service Technicians as needed for departmental growth and increased service Sales
Must Haves
- 5+ Years of Field Service Team Management and/or Supervision
- Strong understanding of Field Service including workforce planning, cost, and people management
- Exceptional Communication, Organization, and Time Management skills
- Leadership & Learning mindset with a focus on growth and development
- Current Drivers License and clean abstract
Nice to Have
- Experience working with Automotive Dealership (especially Fixed Operations)
- Exposure to Automotive Service Equipment
What We Offer
- Competitive Base Salary
- Profitability Bonus
- Professional Development
- Extended Health & Dental Benefits
- Health, Drugs, Dental, Vision and LTD
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