Access Case Manager

Job DetailsJob Location: ICS Offices - Building C - Berlin, VT 05602Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $31.31 - $32.91 HourlyJob Shift: AnyJob Category: Case ManagementAccess Case Manager

WCMHS is seeking an Access Case Manager to join a team dedicated to helping children and families access the care, support, and community they need to thrive. Access Case Managers provide critical service coordination and brief therapeutic support for children and caregivers navigating complex emotional, behavioral, and mental health challenges. Working closely with families, schools, healthcare providers, and community partners, Access Case Managers play a key role in strengthening support systems, improving access to services, and helping young people build stability, resilience, and long-term success.

Summary of Duties

Provide client care, support, and specific case coordination services to children, youth, and their caregivers with direct supervision for a caseload of 15-30+ clients
Develop and implement plans of care for a moderately complex/acute caseload
Complete basic client referrals via case presentation to the CCRC committee for personal caseload
Complete advanced client intake assessments, develop and implement treatment plan goals for a moderately complex/acute case load
Use advanced service/ treatment planning skills to maximize client engagement and actively manage caseload rotation
Develop and implement therapeutic group opportunities for children, youth and/or caregivers
Provide advanced support and case coordination to foster care providers, adoptive parents, kin caregivers and / or biological parents
Work directly with client and their care team to expand their access to and skillful utilization of their community support networks and coordinate referrals to longer-term services
Establish and maintain collaborative working relationships with external agencies, including schools, hospitals, and other designated/social service agencies
Engage internal/ external service providers through case reviews, referral management, clinical consultation, care transitions

Compensation and Benefits

WCMHS provides a comprehensive benefits package including health, dental, vision, and a generous retirement contribution match. Our industry-leading paid time off package includes 12.5 flexible holidays per year and 12 days each vacation and paid sick time earned in your first year of employment.

The starting pay range for this position is $31.31 - $32.91 per hour.

QualificationsSummary of Qualification

Bachelor’s or master’s degree in psychology, social work, or counseling
1 - 3 years of experience working within mental health with specific experience with children, youth and caregivers required
Experience coordinating between multiple services, programs, or agencies or equivalent skills to manage the communication and organization process of helping clients navigate a system of care
Demonstrate a basic understanding of trauma informed care practices
Valid driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle
The ability to deliver services and complete treatment notes in English

Workplace Conditions

Work takes place in a school and community settings. Frequent transportation of clients in one's own vehicle. This role requires some lifting up to 50lbs and ability to apply restraints to clients within agency training and guidance.

About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

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