About this role
Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.
LOVE WHAT YOU DO
We're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the waxing industry.
As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities. You will experience the delight of clients as their confidence and self-esteem improve with each service you provide.
SUMMARY:
The Cerologist (wax specialist) is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.
- Busy studio in the popular Vista Ridge shopping center in Erie near popular Baseline & Collier Hill neighborhoods
- 8 high end treatment rooms
- Urban decor and high-end retail
ESSENTIAL FUNCTIONS:
- Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
- Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
ROLE SCOPE AND COMPLEXITY:
The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. Also accountable for client retention and referral networks.
Benefits:
- Free body waxing for employees
- Huge Discounts on retail products
- Variety of shift options
- Team bonding events
- Awesome break room
- Continued education and training opportunities
- Hourly wage, commission on services and products AND tips
- Performance based pay, so the sky is the limit!
MINIMUM QUALIFICATIONS:
Required:
Required:
- Current State Licensure (Esthetician, Cosmetologist)
- Excellent Waxing Skills/Technique
- Time Management skills
- Team player within team environment
- Exceptional Customer Service
- Self-Motivated
Preferred:
Previous waxing experience in a salon/spa and retail sales experience
Job Type: Full time
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