Operations Supervisor

Overview:

Plan, develop, implement, establish, and continuously monitor control mechanisms for the company's processes, ensuring alignment with the applicable regulations and compliance requirements for each process.

Job Description

• Plan and manage workforce allocation for process start-up and ongoing operational support.
• Plan, develop, implement, and establish control mechanisms for operational processes.
• Monitor personnel compliance with company standards, including health, appearance, and risk prevention requirements.
• Conduct process audits throughout the work shift.
• Implement containment and corrective countermeasures when detecting non-conforming (NG) activities, materials, or products.
• Follow up on preventive and corrective actions related to process deviations.
• Train employees using the Three-Step Training Method.
• Conduct 5S and Environmental, Health & Safety (EHS) inspections.
• Monitor and ensure the efficiency of operational processes.
• Apply analytical and problem-solving methods to improve operations and reduce costs.
• Monitor departmental performance and report results to the immediate supervisor.
• Supervise, coach, and develop team members.
• Update the skills matrix for assigned personnel through ILUO.
• Develop and execute training plans for team members.
• Ensure compliance with company policies, procedures, and regulations related to the assigned process.
• Manage and control vehicle service processes within the assigned area in accordance with customer requirements.
• Lead the follow-up of preventive and corrective actions related to the Integrated Management System (IMS).
• Monitor quality, safety, delivery, and environmental performance regarding materials, processes, and customer services.
• Promote a culture of continuous improvement for the Integrated Management System (Quality, Safety, and Environment) among team members.
• Lead the achievement of assigned Integrated Management System (Quality, Safety, and Environment) objectives.

Job Requirements

Education: Bachelor's Degree in Industrial Engineering or a related field.

Experience: Minimum of 3 years of experience in a similar position within the manufacturing, automotive, and/or logistics industry, including experience supervising and leading personnel.

Knowledge:

• Quality control.
• Conducting internal audits.
• Kaizen methodology (implementation of continuous improvement processes).
• Key Performance Indicators (KPIs) across different operational areas.
• Monitoring compliance with operational policies and the progress of planned activities.
• Development of Standard Operating Procedures (SOPs) and standardized work instructions.
• Continuous improvement methodologies.
• Implementation of maintenance and corrective action plans.
• Way of Working (WoW).
• Proficiency in computer applications and Microsoft Office Suite.

Required Language: Intermediate English (able to communicate effectively in conversations).

Travel Availability: Yes.

Relocation Availability: Not required.