Quezon City North EDSA AUGUST 2026 Customer Experience Advisor

Location
Manila-Panorama 1
Workplace
On-site

About this role

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

  • Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)

  • Provide exceptional service to customers during each interaction

  • Address customer concerns and/or provide solutions

  • Adhere to all company guidelines regarding the delivery of service and support to customers

  • Escalate problematic customer issues to management according to standard operating procedures

  • Properly document each customer interaction according to company standard operating procedures

  • Maintain an excellent on-time attendance record (schedule adherence)

  • Adhere to company quality assurance guidelines and standard operating procedures

  • Act with the highest levels of integrity and professionalism in each customer interaction

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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