About this role
Benefits:
- Employee discounts
- Flexible schedule
Job Description:
- Lead the team, making sure food is made accurately and taken to customers in a timely manner
- Show exemplary knowledge of the job and excellent customer service
- Deal with upset customers/problems with food in a polite way, making sure the customer is happy
- Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
- Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
- Keep the front lobby and outside area clean while checking on it every 15 minutes
- Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
- Prep food according to proper procedures
- Washing dishes and put away
- Show up on time and take breaks for the appropriate length of time
- Complete all opening and closing duties
- Perform additional tasks requested by your manager
- Follow sanitation guidelines
- Stock and rotate food
- Adhere to safety procedures
Requirements:
- Become food certified
- Must be able to handle a basic computer, POS system; handling cash and credit cards
- Follow health, sanitary, and safety requirements
- Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
- Maintain a clean and work appropriate personal appearance
- Come to work with a positive attitude, and are willing to work well with others
- Leadership abilities
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