After-Sales Service Operations Manager (e-Scooter/ EV)

Develop and manage the operational quality control system for the motorcycle after-sales service network.

Establish and update operational standards, policies, and procedures for dealerships and service workshops.

Conduct post-opening reviews and periodic audits to ensure compliance with company standards.

Perform internal compliance inspections on pricing policies, dealer support programs, customer complaints, and other operational risks.

Monitor corrective actions and drive continuous improvement across the dealer network.

Bachelor's degree in Business, Engineering, Automotive, or a related field.

At least 3–5 years of experience in after-sales operations, dealer network management, quality assurance, or operational audit.

Strong analytical, communication, and problem-solving skills.

Willingness to travel for dealer visits and audits.

Competitive salary and performance-based bonus.

Comprehensive health insurance and annual health check.

Professional training and career development opportunities.

Dynamic, professional working environment with opportunities to work on nationwide projects.

Annual leave and other benefits in accordance with company policy and labor regulations.

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