Shift Supervisor at Starbucks (Wind Creek Outlets Food Court )

Job DetailsJob Location: 4822 Starbucks Wind Creek - Bethlehem, PA 18015Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

Villa Restaurant Group is seeking an energetic and motivated Shift Supervisor to join our team at the Wind Creek Outlets Food Court. If you enjoy leading teams, providing excellent guest service, and working in a fast-paced environment, we'd love to hear from you!

As a Shift Supervisor, you will assist with overseeing daily operations, supporting team members, and ensuring guests receive an exceptional dining experience.

What You'll Do

Lead and support team members during assigned shifts
Ensure exceptional guest service and address guest concerns professionally
Assist with opening and closing procedures, cash handling, and daily operational tasks
Monitor food quality, cleanliness, and compliance with company standards
Train, coach, and motivate team members to achieve performance goals
Help manage staffing needs and maintain efficient operations during peak business periods
Ensure adherence to food safety, sanitation, and workplace safety standards
Support management with inventory control and loss prevention efforts

What You'll Need

Previous supervisory, shift lead, or leadership experience in a restaurant, food service, retail, or hospitality environment preferred
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Strong problem-solving and decision-making abilities
Flexible schedule, including evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 30 pounds

What We Offer

Competitive pay
Opportunities for career growth and advancement
Employee meal discounts
Comprehensive training and development programs
Exciting and fast-paced work environment at Wind Creek Outlets

Join Villa Restaurant Group and help create memorable guest experiences while building your leadership career!

Apply today to become a Shift Supervisor at Wind Creek Outlets Food Court!

Villa Restaurant Group is an Equal Employment Opportunity Employer.

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