About this role
Description
Main Objectives
Uvalle Law Firm, PLLC – The Lawboss – is a fast-paced, high-volume personal injury law firm experiencing incredible growth and expansion. We are seeking a professional and skilled BILINGUAL LEGAL INTAKE SPECIALIST to join our team. You will work with cutting-edge technology to deliver superior customer service. You will also experience a fostering, positive environment with opportunities for professional development and growth to advance your career. This position is bonus eligible.
Your Responsibilities Will Include –
- Ability to establish rapport and relationships through effective communication
- Handle different types of situations and conversations, driving towards a resolution
- Be self-motivated with strong communication skills that brings energy and passion to the team
- Answer questions and provide possible solutions to deepen understanding and build confidence with our clients
- Provide strategic sales support by offering potential clients solutions and addressing their needs
- Build and foster potential client relations through managing multiple potential clients’ situations, needs, and inquiries on an ongoing basis
- Demonstrate strong and concise verbal and written communication with potential clients and team members
- Ability to work independently and effectively as part of a team
- Multi-tasking while remaining detail-oriented
Requirements
Your Qualifications & Skills –
- Experience in client service or sales support roles preferred
- Strong client service skills with ability to anticipate and resolve problems with own initiative
- Excellent verbal and written communication skills
- Personal Injury or Claims experience is a plus, but not required
- Professional in appearance and behavior
- High School Diploma or GED required
- College degree or professional certification preferred
- Bilingual required (English and Spanish)
Your Job Type / Schedule –
- Full-Time
- Tier II – Variable 8-hour shift schedules (must be available nights and weekends)
Your Work Location –
- Dallas, TX 75244
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Wellness program
- Work from home
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