National Reception & Administrative Assistant

Job DetailsLevel: ExperiencedJob Location: USVETS National - Los Angeles, CA 90017Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $22.00 - $26.00 HourlyJob Shift: DayJob Category: Admin - ClericalMake an Impact

Join U.S.VETS and help support an organization dedicated to ending veteran homelessness. The Front Desk & Administrative Coordinator serves as the welcoming first point of contact for the U.S.VETS National Office while providing essential administrative and office operations support to the Development team and other departments.

This role is ideal for a highly organized, professional, and customer-focused individual who enjoys working with people, managing multiple priorities, and keeping an office running smoothly.

Key Responsibilities

Welcome and assist visitors, veterans, donors, supporters, vendors, and employees in a professional and friendly manner
Answer and route incoming phone calls, respond to general inquiries, and take accurate messages
Serve as a point of contact for clients, donors, employees, and community partners by phone and email
Manage the reception area and help maintain a professional, organized office environment
Provide administrative support to the Development team and other National Office departments
Manage incoming and outgoing mail, packages, shipments, and deliveries
Operate standard office equipment including computers, copiers, scanners, and related systems
Maintain electronic and physical files, records, databases, inventory, and office documentation
Enter, review, proofread, and maintain accurate information and reports
Monitor office supply inventory, place orders, organize supplies, and verify packing slips and invoices
Track and maintain accurate expense records and administrative documentation
Manage guest parking validation and assist visitors with office logistics
Coordinate special shipments and mailings for Development and other departments
Assist with office projects, events, and administrative activities as needed
Provide backup administrative support to team members and other departments
Protect confidential information and maintain professionalism when interacting with internal and external stakeholders

Qualifications
4+ years of reception, administrative, office coordination, customer service, or related experience
Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Exceptional organization and attention to detail
Ability to manage multiple tasks, prioritize competing deadlines, and work independently
Strong problem-solving and decision-making skills
Ability to work effectively in a collaborative, team-based environment
Professional, dependable, and service-oriented approach

Preferred Qualifications

Bachelor's degree preferred
Experience supporting nonprofit, healthcare, social services, or mission-driven organizations
Experience supporting executives, development/fundraising teams, or corporate offices
Experience with office administration, reception, mailroom, inventory, or facilities coordination

What We're Looking For

The successful candidate is professional, welcoming, dependable, detail-oriented, and comfortable serving as the first impression of a national nonprofit organization. You should be able to communicate effectively with a wide range of people while balancing front-desk responsibilities with administrative projects and changing priorities.

Why Join U.S.VETS?

Support an organization dedicated to ending veteran homelessness
Work with a mission-driven and collaborative team
Make an impact through the daily operations that support veteran services nationwide
Benefits include paid vacation, sick time, paid holidays, medical, dental, vision, and 401(k) with company match