Lead Veteran Service Assistant

Job DetailsLevel: ExperiencedJob Location: 15105 6TH STREET - March Aire Reserve Base, CA 92518Position Type: Full TimeEducation Level: High SchoolSalary Range: $21.78 - $27.23 HourlyJob Shift: AnyJob Category: Admin - ClericalLead Veteran Service Assistant

The Lead Veteran Services Assistant reports directly to the Veteran Services Coordinator. This position directly supervises the Veterans Services Assistant staff and works collaboratively with the Veterans Service Coordinator to ensure effective delivery of residential services. This position is assigned responsibility for daily implementation of the day-to-day basic residential services.

FLSA Classification: Non-Exempt

Responsibilities

Supervise the delivery of basic services (shelter, food, hygiene) to veterans served at the facility. Supervises the mail/postage process at the facility
Supervises and organizes daily client services and support functions
Supervise and manages the Veterans Service Coordinator staff
Develops weekly staff schedule for resident staff with Veterans Service Coordinator
Provide support, one-one training and supervision to residential staff
Responsible for preventing or de-escalating/defusing any verbal/physical altercations at facility including submitting written report to Veterans Service Manager concerning these events
Responsible for implementing and making necessary provisions for the fluidity of services
Conveying needs to Veterans Service Coordinator to maintain supply inventory of supplies and meals coordination
Responsible for implementing UA testing to promote a sober environment
Responsible for implementation and supervision of all safety and emergency procedures
Responsible for ensuring the accurate tracking and reporting of all residential services delivered at the facility and ensuring timely submission of these reports
Performs other duties as required
QualificationsRequirements

Good communication, conflict management and interpersonal skills.
1-year VSC or related program experience required
Proven leader with ability to manage 8 to 10 residential staff
Must be efficient in client-centered philosophy and skilled in creating and implementing a sober environment
Basic computer literacy
Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course
Must be energetic, dedicated to the mission and flexible
Must have at least two years of leadership experience in the non-profit industry