About this role
Job DetailsJob Location: Covington - Innwood (Main) - Covington, LA 70433Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 25%Job Shift: DayJob Category: Other PositionsUs Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Cardiovascular Clinic of Covington in Covington, LA
Responsibilities
Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
Obtains and enters current & accurate demographic and insurance data, including insurance cards into patient registration system prior to EMR check-in.
Obtains signed financial policy and HIPAA authorizations on all new and annual patients.
Verifies medical insurance coverage and documents benefits information.
Demonstrates working knowledge of medical insurance terminology and primary v secondary, etc
Collects money at check-in in accordance with window collection policy.
Maintains secure and accurate patient payments
Prepares daily deposit of office co-pays collected.
Utilizes EMR and PM system accurately.
Schedules patient appointments according to policy as needed. Ensures physician template is followed; responds to patient referral requests within 48 hrs.
Prepares EMR charts for clinic’s schedule assigned, obtaining medical records prior to appointment
Reminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.
Follow-up on patient no-shows; send reminder notices when appropriate.
Follow confidentiality and HIPAA privacy rules
Accepts and signs for mail parcels and other deliveries, notifying recipient immediately of their arrival.
Maintains an orderly, neat and clean front desk area and waiting room.
Perform any other services deemed reasonable by physician or supervisor.
Requirements
High School diploma or equivalent
A minimum of one year of experience in a medical office or other healthcare setting preferred.
Why Choose Us?
Comprehensive benefits package
Monday-Friday schedule
CME allowance
About Covington, LA
Covington, Louisiana offers the perfect balance of small-town charm and modern convenience. Nestled on the Northshore of Lake Pontchartrain, it’s known for its beautiful oak-lined streets, walkable downtown area filled with local shops and restaurants, and a strong sense of community. Residents enjoy top-rated schools, safe neighborhoods, and easy access to New Orleans—just a short drive away. With its blend of Southern hospitality, natural beauty, and vibrant local culture, Covington is an ideal place to live, work, and relax.
Qualifications
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