Senior HR Generalist

Job DetailsJob Location: Miami, FL 33166Salary Range: $70,000.00 - $75,000.00 Salary/yearThe Senior HR Generalist is responsible for supporting day-to-day human resources operations and providing guidance to employees and managers across key HR functions. This role focuses on executing core HR processes including employee relations, performance management, recruiting support, compliance, and employee engagement.

The Senior HR Generalist works closely with HR leadership and department managers to ensure consistent application of policies, support workforce needs, and maintain a positive and compliant work environment.

Key Responsibilities

Support daily HR operations, including monitoring and responding to the HR inbox, handling employee inquiries, and ensuring timely follow-up on all requests
Provide day-to-day support to managers and employees on HR policies, procedures, and workplace matters
Support recruiting efforts by coordinating with Talent Acquisition, assisting with candidate flow, ensuring timely interview follow-up, and supporting hiring managers throughout the process
Assist with onboarding and offboarding processes, ensuring a smooth and compliant employee experience
Handle employee relations matters, including conflict resolution, investigations, disciplinary actions, and policy interpretation
Ensure all employee relations cases are thoroughly documented, organized, and maintained, and prepare summaries or reports for HR leadership and the VP of HR
Provide coaching and guidance to managers on employee relations issues, performance concerns, and proper documentation practices
Support and guide managers through performance management processes, including documentation, corrective actions, and performance improvement plans
Maintain accurate and up-to-date HR records, employee files, and documentation in compliance with company policies and legal requirements
Assist with compensation and benefits administration, including employee inquiries and support with job or salary changes
Provide support and guidance to the HR team and employees on workers’ compensation cases, leave of absence administration (FMLA, ADA, etc.), and payroll-related processes, ensuring accuracy, compliance, and timely resolution of issues
Partner with internal teams and vendors as needed to ensure proper handling of claims, leave tracking, and payroll coordination
Support employee engagement initiatives that promote a positive workplace culture
Identify and coordinate training and development needs, including compliance and management coaching
Ensure compliance with federal, state, and local employment laws, as well as internal policies
Prepare and maintain HR reports, tracking logs, and basic analytics to support HR operations and leadership visibility
Partner with internal teams as needed to support HR-related processes, audits, and initiatives
Assist with HR projects, process improvements, and organizational initiatives
Perform other duties as assigned

QualificationsCore Skills

Demonstrated ability to work independently, exercise sound judgment, and take ownership of outcomes within established guidelines
Strong critical thinking and problem-solving skills, with the ability to assess situations and make informed decisions
Solutions-oriented mindset, with the ability to identify options and resolve issues prior to escalation
Ability to prioritize effectively, recognizing when to escalate matters with appropriate context and recommendations
Clear, professional, and consistent communication skills with employees, managers, and leadership
Strong alignment with departmental goals, processes, and expectations, ensuring consistency in HR practices
Proven ability to manage multiple priorities, follow through on tasks, and resolve issues in a timely manner
High level of accountability, attention to detail, and organizational discipline, particularly in documentation and compliance
Solid understanding of federal, state, and local employment laws
Ability to handle sensitive and confidential information with professionalism
Experience supporting HR systems, reporting, and operational processes
Ability to coach and guide managers on employee-related matters
Bilingual English and Spanish preferred