CNA/MA - Clinical Care Coordinator
- Location
- PUYALLUP, WA, US
- Workplace
- On-site
- Compensation
- $29 – $31
About this role
Clinical Care Coordinator
Full-Time, M–F • On-Site • Puyallup, WA
About United Wound Healing
Our mission to change skin and wound care while improving the lives of others isn’t easy, but it’s worth it. One in ten residents in a skilled nursing facility will develop a skin condition requiring expert medical care. We believe that every person deserves the very best skin and wound care. Care Coordinators are a key part of our care team, ensuring every patient has the best opportunity to heal. If you enjoy being part of a fast-paced team alongside our Skin and Wound Specialists, you will find this to be a great career.
Compensation & Benefits
Salary: $24.00 - $27.00 hourly (DOE) | Hourly, Non-Exempt | Full-Time | Location: Puyallup, WA
Health & Wellness
- Medical, Dental, Orthodontic, Vision, and Rx — minimum 80% of employee monthly premiums covered; HSA; dependent coverage available at employee’s expense
- Employer-sponsored Life, AD&D, and Disability Insurance
- Voluntary supplemental plans: Accident, Cancer, Critical Illness, STD, Identity Protection, and more
Time Off
- Accrue up to 132 hours (16.5 days) of PTO in your first year, based on FTE status
- 8 paid holidays for full-time employees
Financial & Career Growth
- 401(k) with employer match on first 4%
Work-Life Quality
- Monday–Friday | Typical hours 8:00 AM – 4:30 PM; no nights or weekends
- Core Values that promote work-life harmony
- A collaborative, team-driven culture that promotes recognition and celebrates everyday wins
What You Bring
- Credentials: Active CNA or MA Certification/License in Washington State
- Technical: Computer savvy; intermediate proficiency in MS Suite — Word, Teams, Outlook, and Excel
- Communication: Strong verbal and written communication skills; professional phone etiquette and excellent customer service
- Organization: Excellent attention to detail, strong time management, and ability to prioritize time-sensitive situations with urgency
- Interpersonal: Strong interpersonal skills with the ability to communicate effectively across a variety of people and settings
- Adaptability: Ability to multitask while providing compassionate patient care in a fast-paced environment
- Leadership: Leadership qualities with the ability to work well within a team of healthcare professionals
- Character: Self-motivated, punctual, dependable, trustworthy, honest, and professional with a positive attitude
What You’ll Do
- Maintain care coordination dashboards, patient lists, and tracking for CCM/PCM programs
- Track referrals, authorizations, and follow-up appointments across specialty and post-acute services
- Conduct non-clinical patient and family outreach, including welcome calls and appointment reminders
- Coordinate communication between patients, facilities, Care Managers, and providers
- Gather, upload, and organize medical records, wound photos, labs, and imaging reports
- Support scheduling for follow-up visits, interdisciplinary rounds, and provider appointments
- Complete clerical tasks related to Care Management, including outreach, scheduling, and documentation
- Monitor admissions, discharges, and census changes from skilled nursing and post-acute facilities
- Prepare patient summaries, reports, and materials for care team meetings
- Escalate clinical concerns promptly to a Care Manager or provider
- Participate in required training, meetings, and compliance activities
Ready to Make an Impact?
If you’re a detail-oriented care professional who wants to do meaningful work and grow with a purpose-driven team, we’d love to hear from you.
Apply at: www.unitedwoundhealing.com
United Wound Healing is a drug-free workplace. All offers are contingent upon successful drug screening and criminal background check. Equal Opportunity Employer.
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