Manager, Annual Giving

Job DetailsJob Location: Museum - COLORADO SPRINGS, CO 80903Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 Salary/yearJob Shift: DaySUMMARY
The Manager, Annual Giving is responsible for the development, execution, and ongoing growth of the Museum’s annual giving program, with a focus on donor acquisition, retention, and increased annual giving revenue. This role will lead the development and execution of integrated annual giving campaigns across online and offline channels, while establishing and growing an annual giving society to deepen donor engagement and create a pipeline for future philanthropic support.

Working closely with Development, Marketing & Communications, and other internal teams, the Manager will develop compelling fundraising strategies, messaging, and digital donor experiences that inspire individuals to support the Museum’s mission. This role will also support the implementation, optimization, and ongoing management of the Museum’s online giving software and related fundraising technology, ensuring a seamless donor experience and effective integration with the Museum’s CRM. The ideal candidate brings strong annual giving experience, a donor-centered perspective, excellent project management skills, a data-driven approach, and creativity to the role.

ESSENTIAL FUNCTIONS

Annual Giving Program Development & Management

Develop, implement, and manage a comprehensive annual giving program designed to acquire, retain, and upgrade donors, with the goal of growing annual giving revenue to $350,000 annually within five years. Establish strategies and goals for each
Develop and manage an annual fundraising calendar incorporating online and offline giving opportunities, appeals, campaigns, and donor communications
Develop and implement segmented donor strategies based on giving history, engagement, interests, and other relevant data
Monitor annual giving performance and make data-informed recommendations to optimize revenue and donor engagement
Partner with Marketing & Communications to develop compelling fundraising messaging and creative across email, direct mail, social media, website, and other channels
Ensure a consistent, compelling, and donor-centered experience across all annual giving touchpoints
Assist with annual giving budgeting, revenue forecasting, reconciliation, and performance analysis
Establish and monitor key performance indicators to evaluate the effectiveness of the annual giving program

Portfolio & Campaign Management

Manage defined pipeline of new and retained donors through meaningful interactions and execution of appropriate relationship building steps to increase philanthropic revenue and identify and develop major donor targets.
Actively identify top relationships within portfolio to strategically align moves management plans to grow giving to donor’s highest capacity.
Engage with donors in a variety of ways to identify specific donor interests and deepen their connection to the organization. This includes but is not limited to reaching donor phone call and meeting goals.
Leverage national donor cultivation and stewardship opportunities to increase meaningful donor interactions and stewardship plans.
Lead the planning, development, and execution of the Museum’s end-of-year campaign, including strategy, goals, messaging, segmentation, creative, production, deployment, and reporting
Develop and execute additional annual and community giving campaigns and appeals throughout the year based on organizational priorities and fundraising opportunities
Analyze campaign results to benchmarks and provide recommendations to improve future fundraising performance

Annual Giving Society

Lead the creation, launch, and ongoing management of the Museum’s annual giving society
Develop the giving society’s purpose, giving levels, benefits, recognition opportunities, communications, and donor value proposition
Develop and execute targeted communications and engagement opportunities that strengthen donor loyalty and encourage increased giving

Online Giving & Fundraising Technology

Support the implementation, launch, and ongoing optimization of the Museum’s online giving software
Identify opportunities to improve the online donor experience, conversion rates, recurring giving, and overall digital fundraising performance
Monitor online giving performance and recommend enhancements based on data, donor behavior, and industry best practices
Collaborate with Development Operations and other internal teams to ensure accurate data flow and integration between online giving platforms and CRM

Other Duties as Assigned

Identify and recommend process improvements to enhance efficiency, data quality, donor experience, and scalability across the Development team
Stay current on annual giving, digital fundraising, direct response, and donor engagement trends and best practices
Assist in executing broader Development and fundraising initiatives as directed by leadership
Build strong working relationships across Development, Marketing & Communications, Technology, Finance, and other departments
Adapt to evolving organizational needs and contribute to other projects that support the Museum’s mission

QualificationsEDUCATION & EXPERIENCE

Bachelor’s degree in Business, Marketing, Nonprofit Management, Communications, or a related field preferred or professional experience and skill to be successful in a managerial position in growing function within a sophisticated organization
Minimum of three (3) years of experience in annual giving, individual giving, direct response fundraising, digital fundraising, or a related nonprofit fundraising discipline
Demonstrated experience developing and executing annual giving campaigns and strategies
Experience with both online and offline fundraising channels, including email, direct mail, website giving, and digital fundraising
Experience working with CRM systems; Salesforce experience strongly preferred
Experience with online donation platforms and fundraising technology preferred
Experience with donor segmentation, campaign reporting, and performance analysis preferred

SKILLS & QUALIFICATIONS

Strong understanding of annual giving principles, including donor acquisition, retention, upgrade, and recurring giving strategies
Excellent project management skills with the ability to manage multiple campaigns, projects, timelines, and stakeholders simultaneously
Strong analytical and problem-solving skills with the ability to translate data into actionable fundraising strategies
Excellent verbal and written communication abilities, with the ability to develop compelling donor-facing content
Highly organized with exceptional attention to detail and follow-through
Ability to collaborate effectively with cross-functional teams and external vendors
Ability to work independently, take initiative, and manage projects from concept through execution
Professional demeanor and ability to work with donors, executives, volunteers, and internal stakeholders
Passion for the mission of the U.S. Olympic & Paralympic Museum

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

Ability to work occasional evenings, weekends, and holidays
Ability to travel occasionally
Ability to operate standard office equipment
Ability to move around the Museum and occasionally lift up to 35 lbs

WORK CULTURE & EQUAL OPPORTUNITY

The USOPM fosters a culture of collaboration, collegiality, and teamwork. The Manager, Annual Giving must be committed to working in a mission-first environment, delivering high-quality donor experiences, and contributing to a positive and high-performing team dynamic.

The USOPM is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds.