Pathology Team Lead (69217)

Job DetailsJob Location: United Digestive Pathology Services - Alpharetta, GA 30022Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Ancillary ServicesGENERAL SUMMARY OF DUTIES: Responsible for assisting pathology operations supervisor and other members of the pathology leadership team with all responsibilities and tasks delegated to the Lab Assistant staff. Ensures all roles in the lab assistant duties are covered including clinical, clerical, and organizational tasks revolving around patient care in the laboratory setting. Assumes the responsibility of making assignments resulting in resolution of requests which may include accessioning, transcription, case assembly and distribution, and general laboratory duties and questions under the direction of the operations supervisor. Provides strong and consistent leadership to team members, including contributing to an environment oriented to trust, open communication, creative thinking and cohesive team effort.

REPORTS TO: Reports to Pathology Operations Supervisor

RESPONSIBILITIES

Duties may include but are not limited to

Coordinate coverage assignments for lunches and PTO; fills in for lab assistant staff as needed
Oversees timely coordination of one or more primary lab assistant duties as directed by the Operations Supervisor
Oversees lab reconciliations (e.g., received orders, problem cases, pending logs) that support timely patient results as directed by the Operations Supervisor
Assists Operations Supervisor with training, coaching and development of the lab assistant team; including ongoing proficiency testing and quality reviews
Assists Operations Supervisor in monitoring staff to prevent and/or minimize overtime while covering lab assistant duties and tasks
Monitor equipment essential to the work of the lab assistant team to ensure proper functioning and calibration
Assist the Operations Supervisor in maintaining and ordering laboratory inventory
Assist with OSHA and Safety program requirements as directed by the Operations Supervisor
Monitors schedule and supports workflow initiatives to ensure timely handling of patient cases and materials
Assists with quality and/or error investigations; interprets and accurately communicates findings to supervisor(s) and/or pathologist as necessary
Has knowledge of general laboratory operational procedures and standards; supports adherence to SOPs
Performs upkeep for laboratory with regards to sterilization and infection control, supplies, and equipment
Answers emails and voicemails and returns calls in a timely and efficient manner
Completes requests for information and/or materials from other UD staff and external laboratories/providers and ensures they are handled promptly and effectively to ensure patient results and follow-ups
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Participates in staff meetings as directed by the Operations Supervisor and/or members of the Path Leadership Team
Hosts team huddles as directed by the Operations Supervisor and/or members of the Path Leadership Team
Cross trains and performs other office functions including accessioning, transcription, case assembly and distribution, equipment and inventory maintenance, block/slide filing and archives, send outs, etc.
Any other duties and/or special projects as assigned

REQUIRED EDUCATION, SKILLS AND EXPERIENCE

Previous experience as a lab assistant/aid in professional laboratory settings is required. 2-3 years of specialty clinical experience, gastroenterology experience, leadership experience preferred. Pathology Lab Team Lead must be computer literate and able to operate healthcare and laboratory systems as well as multiple Microsoft Office applications.

ADDITIONAL SKILL AND EXPERIENCE

Pathology Team Lead must be able to

Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the Operations Supervisor
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply standard work policies and procedures

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

Requires sitting and standing associated with a normal office environment; travel within the Metro area required
Qualifications