Customer Service Trainer - Corporate

Location
Illinois (I6)
Workplace
On-site
Employment
Full-time

About this role

Customer Service Trainer - Corporate

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you’ll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.

  • Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.

  • Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.

  • Create a welcoming and positive learning environment that encourages employee growth and development.

Minimum Requirements

  • Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.

  • Experience with existing and emerging training methods and tools.

  • Proficient in Microsoft Office.

  • Excellent communication, interpersonal and leadership skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

#ZR-HQCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Benefits

  • Health insurance
  • 401(k)
  • Bonus programs
  • Paid holidays
  • Paid time off
  • Tuition assistance
  • On-site fitness center
  • Café