Medical Assistant (Float)

Medical Assistant (Float) - UBMD Gynecology

Full-Time | Onsite

Locations:
111 N. Maplemere Rd., Williamsville, NY 14221
1001 Main Street (Conventus), Buffalo, NY 14203

Practice: University Gynecologists & Obstetricians
Pay: Starting at $18.00 per hour

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Position Summary

 The Medical Assistant (MA) promotes patient flow in the clinical areas of the office by performing a variety of clinical support tasks under the direction of the Clinical Supervisor.

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Key Responsibilities

Patient-Centered Approach:

• Be compassionate, respectful, and friendly in all interactions whether in person or over the phone.
• Function as liaison between Patient and Provider to deliver excellent patient care and a positive patient experience

Visit Preparation

• Obtain and maintain complete and accurate medical records including primary, specialty, laboratory, procedural, and surgical records by utilizing various applications such as Healthelink, Infoclique, Quest, etc.
• Prepare and maintain examination and treatment areas by cleaning/turning over rooms, setting up equipment, and stocking supplies.

• Properly set up rooms for office-based procedures

• Escort patient to room, obtain vital signs, take medical history, and verify medications.

• Prepare patients for exams.

Labs and Procedures 

 

• Collect and process laboratory specimens.

• Assist providers with office-based procedures.

Communication

• Communicate effectively with patients, providers, and other staff members .

• Regularly monitor internal communication systems including but not limited to EHR and email.

• Cover non-clinical tasks including answering the phone, scheduling appointments, etc., as needed.

Other

• Complete forms and release of records requests.

• Assist with supply inventory, stocking, and ordering as needed.

• Adhere to PHI and HIPAA regulations

• Communicate with clinical staff and physicians

• Perform faxing, filing, and data entry.

• Participate in regular continuing education and training to maintain skillset and knowledge within the field of OBGYN.

• Other duties as assigned.

Qualifications

Education: High school diploma or equivalent (Associate's or Bachelor's degree preferred).

Experience/Qualifications:

• 1-3 years of experience working in healthcare, preferably as an MA in an OBGYN outpatient setting

• Exceptional communication and interpersonal skills to support patients with sensitivity and empathy

• Excellent customer service and critical thinking skills

• Able to multitask in a fast-paced clinical environment while prioritizing patient-centered care

• Proficiency with phone and computer systems including electronic health record (EHR)

• Strong organizational skills and keen eye for detail

• Ability to adapt to an ever-changing healthcare field

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Benefits

• 403(b) retirement plan with employer matching

• Medical, dental, vision, life, and disability insurance

• Paid time off

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Work Location: In person
Job Type: Full-time

University Gynecologists & Obstetricians is an Equal Employment Opportunity (EEO) employer.