About this role
Description
Looking for Someone Who Loves Helping Families!
Medical Receptionist – Pediatric Practice
Locations: Chantilly & Reston, VA Position: Full-Time Medical Receptionist (Float between both offices as needed)
Schedule: Four 9.5-hour weekdays (6:45 AM – 5:00 PM) plus rotating half-day Saturdays (8:00 AM – 12:00 PM)
Every day in pediatrics is different—and every day is an opportunity to make a child and parent feel welcome. We're searching for a friendly, organized, multi-tasking and dependable Medical Receptionist who enjoys connecting with families, thrives in a busy environment, and takes pride in creating an exceptional patient experience from the moment someone walks through our doors. If you're someone who enjoys staying busy, solving problems, working with a supportive team, and making a real difference in your community, we'd love to meet you.
Why You'll Love Working Here
We're more than a pediatric practice—we're a team that values collaboration, kindness, and supporting one another.
What we offer:
- Four-day work week for better work-life balance
- Comprehensive health insurance
- 401(k) retirement plan
- Generous Paid Time Off (PTO)
- Paid holidays
- Supportive team environment
- Opportunities to learn and grow within a respected pediatric practice
Requirements
Requirements
What You'll Do
As one of the first people our families meet, you'll help create a positive experience for every patient visit.
Your day will include:
- Greeting patients and families with warmth, professionalism, and compassion
- Checking patients in and out while maintaining accuracy and efficiency
- Answering a high volume of incoming phone calls with confidence and excellent customer service
- Scheduling appointments using provider scheduling guidelines to maximize patient access
- Verifying insurance, updating patient demographics, and collecting copayments and balances
- Scanning and organizing medical records within our Electronic Health Record (EHR) system
- Supporting providers by ensuring patient information is complete before appointments
- Working closely with teammates to keep the office running smoothly during busy clinic days
What We're Looking For
Qualifications
- High school diploma or GED required (Associate degree preferred)
- At least one year of medical receptionist experience preferred
- Customer service experience preferred
- Experience using Electronic Medical Records (EMR) or Practice Management software strongly preferred
You'd Be a Great Fit If You...
- Enjoy helping children and families
- Stay calm and organized while juggling multiple priorities
- Communicate professionally with patients, parents, and coworkers
- Have excellent attention to detail and strong computer skills
- Work well independently while also being a dependable team player
- Are punctual, reliable, and committed to providing outstanding service
- Have familiarity with basic medical terminology and general office equipment
Join a Team That Makes a Difference
At our practice, every phone call answered and every family is welcomed.
If you're looking for a career where your work truly matters and your teammates appreciate what you bring each day, we'd love to hear from you.
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