Golf Shop Associate - Part time

Job DetailsJob Location: The Club at Twin Lakes - Allentown, PA 18104Golf Shop Associate

Part-Time Seasonal | Weekday and Weekend Shifts

The Club at Twin Lakes is seeking a dependable, customer-focused individual to join our team as a Golf Shop Associate. This position is responsible for assisting with the day-to-day operation of the Golf Pro Shop while providing excellent service to members, guests, and the public.

The Golf Shop Associate reports to the General Manager of Golf and the Assistant Director of Golf Operations.

Position Type: Part-Time, Seasonal

Required Availability: Minimum of three shifts per week
Schedule: Weekdays, weekends, mornings, evenings, opening shifts, and closing shifts

This is a seasonal position; however, our golf season continues until winter weather and consistent frost prevent play.

Candidates must be available to work a minimum of three shifts per week, including a combination of weekday and weekend shifts. Flexible availability is required for morning opening shifts, daytime hours, evenings, and closing shifts.

Team Member Benefits

Golfing privileges, subject to course availability and company policies
Team member meal discount
Other supplemental team member benefits

QualificationsPosition Qualifications

The ideal candidate should

Have previous retail, customer-service, or point-of-sale experience
Be at least 18 years of age
RAMP certification is preferred.
Possess a basic knowledge and understanding of the game of golf

This position offers an excellent opportunity to gain experience in golf operations, retail sales, hospitality, and customer service.

Deliver professional and friendly customer service
Have excellent organizational and communication skills
Be comfortable working flexible hours, including evenings and weekends
Be dependable, punctual, and self-motivated
Show initiative and attention to detail
Be able to work independently and as part of a team
Maintain a professional appearance appropriate for a high-level golf facility

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Essential Job Functions

Responsibilities include, but are not limited to

Opening and closing the Golf Pro Shop
Greeting members, guests, and the public in a friendly and professional manner
Answering telephone calls and responding to or directing customer inquiries
Checking in golfers and assisting with tee-time reservations
Entering sales and payment transactions into the point-of-sale system
Registering golfers for leagues, tournaments, outings, and special events
Assisting customers with golf merchandise and Pro Shop purchases
Communicating with starters, rangers, cart staff, and golf management
Maintaining a clean, organized, and welcoming Golf Shop
Restocking merchandise, supplies, snacks, and beverages as needed
Completing daily cleaning and general maintenance of the Golf Shop
Following all facility policies, procedures, and professional dress-code standards
Performing other duties as assigned by management