Program Support Specialist

Location
McLean, VA
Workplace
Remote ok
Compensation
$50k – $60k

About this role

What you'll do

  • Analyze and interpret training and program data to support leadership decision-making.
  • Collect, validate, and manage data from multiple sources.
  • Develop reports, dashboards, metrics, and trend analyses.
  • Conduct statistical analysis and identify patterns, gaps, and opportunities.
  • Support certification and accreditation compliance through accurate documentation.
  • Evaluate quality reviews, process audits, and instructor/customer feedback.
  • Maintain databases, records, and data standards.

You are a good fit if you are:

  • A detail-oriented analyst who enjoys turning complex data into meaningful insights that improve training programs and organizational performance

Desired Qualifications

  • Strong written and verbal communication skills.
  • Experience with Excel (advanced formulas, PivotTables).
  • Ability to build queries, analyze large datasets, and develop meaningful reports.
  • Strong organizational and problem-solving skills.
  • Self-motivated with the ability to work independently in a remote environment.
  • Ability to manage multiple priorities in a fast-paced, data-driven workplace.

Education and Experience

  • 2 - 4 years' Data Analysis experience

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