Quality Control Supervisor - PE

Quality Control Supervisor 

ISO and ITAR Compliant Job Description 

Job Information

• Job Title: Quality Control Supervisor

• Company: PEI

• Department: Quality

• Reports To: Quality Manager

• Location: Milford, MA, USA

• Effective/Revision Date: 03-17-2026

Role Purpose

The Inspection Supervisor provides leadership, coordination, and oversight for the Quality Inspection team to ensure inspection activities meet production schedules and quality standards. This role supports continuous improvement initiatives and ensures compliance with company procedures while maintaining a safe and efficient work environment. The supervisor plays a key role in training, performance management, and cross-functional communication.

Scope & Responsibilities

Key Responsibilities:

• Supervise Quality Inspection team members and oversee daily operations of inspection areas

• Coordinate inspection activities to meet production schedules and customer requirements

• Lead continuous improvement initiatives focused on quality, delivery, cost, and safety

• Develop training materials and facilitate training for inspection personnel

• Assist in troubleshooting and resolving quality issues

• Manage workforce activities including timekeeping and overtime control

• Monitor team performance and provide feedback and coaching

• Maintain and report inspection metrics and performance data

• Lead daily huddle board meetings and communication activities

• Ensure implementation and sustainment of 5S practices within assigned areas

• Ensure compliance with PEI procedures and train team members accordingly

• Facilitate communication between Production, Engineering, and other departments to resolve issues and align expectations

• Manage multiple priorities in a fast-paced manufacturing environment

• Enforce safety procedures and address safety concerns promptly

• Complete required reports and documentation as assigned by the Quality Manager

• Perform assigned duties in accordance with documented procedures and work instructions

Work Experience & Skills

Education: 
• High school diploma or equivalent required

Experience: 
• Minimum of 5 years of experience in Quality Assurance or related field 
• Supervisory experience in a manufacturing environment required

Skills / Knowledge:

• Knowledge of quality systems, gauging, and close tolerance measurement

• Ability to analyze, identify, and solve problems

• Strong understanding of manufacturing and inspection processes

• Familiarity with continuous improvement methodologies

• Strong communication and interpersonal skills

Personal Attributes:

• Safety- and quality-oriented mindset

• Strong leadership and team management skills

• Ability to adapt to change and manage multiple priorities

• Strong organizational and decision-making abilities

Working Conditions & Physical Requirements (if applicable)

Work Environment: 
• Primarily a manufacturing environment

Physical / Operational Requirements:

• Extended periods of sitting may be required

• Requires sufficient personal mobility and physical reflexes

• Ability to manage multiple assignments under moderate stress levels

• Travel expected less than 15%

• Reasonable accommodations may be made for individuals with disabilities

Compliance Statements

Equal Opportunity Employer

Equal Opportunity Employer: Disability/Veteran

ITAR Requirements:

This position may include access to information that is subject to U.S. export controls. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.