Office Aide III

Title:

Office Aide III

Application Deadline is September 28th, 2026

Position Summary

The Office Aide III, Mailroom supports the daily operation of NYBG’s mailroom by performing clerical, shipping, receiving, tracking, and delivery duties under supervision, with some latitude for independent action or decision. This position posts, sorts, logs, processes, and delivers mail and small packages throughout Garden buildings, while helping employees identify efficient and cost-effective mailing and shipping options.

Specific Duties & Responsibilities

• Provide guidance for the most efficient, cost-effective services for employees.
• Complete International Customs Forms for UPS, FEDEX and USPS.
• Process online shipments using various shipping company portals.
• Daily delivery of mail and small packages to Garden departments.
• Ability to move packages up to 35lbs.
• Maintain logs of all tracking numbers and monitor on a daily basis. Send delivery confirmations to all mailers through email with documentation.
• Complete monthly postage report encompassing all charges from UPS, Quadiant.
• Accompany daily delivery of mail to local Post Office, when required.
• Provide packaging materials and assist in packaging where needed. Maintain inventory of packaging materials and order supplies when needed.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Qualifications

• Some experience in postal procedures preferred.
• High School Diploma preferred.
• Dependable, punctual, and able to work independently with minimal supervision.
• Collegial and professional, and able to build positive working relationships with employees at all levels.
• Effective verbal and written communication skills.
• Strong customer service orientation and a willingness to assist employees with shipping and mailing needs.

Physical Demand & Work Environment

While performing the duties of this position, the employee is regularly required to stand, walk,

speak, hear, and use standard office and mailroom equipment. The employee is required to move throughout NYBG’s campus to deliver mail and small packages and must be able to move packages weighing up to 35 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Schedule

• Full-time schedule, Monday through Friday, 9 AM – 5 PM.
• Schedule details may be changed based on departmental needs and Human Resources guidance

Salary

• $38,173 (43,899)
  • Current Garden union employees that have been employed for 2 years qualify for the higher salary rate. If a non-Garden and non-union applicant is appointed, they will be eligible to advance to the higher incumbent rate after two years.
    
    

Benefits

• 15 Vacation Days
• 12 Paid Holidays
• 10 Sick Days
• Health Coverage
• 401K
• Pension Plan

If you require an accommodation for any part of the application process, please notify the Human Resources department at [email protected]