About this role
Benefits:
- 40% Employee discount
- Family-owned business
- Tips average out between $4 - $7/hour
- $8 - $10/hour + tips
- Fun, team-oriented environment
- Growth path to Shift Supervisor
- No early mornings, no late nights
- Free uniforms
- Training & development
Who We Are
MilkShake Factory has been perfecting handspun shakes and premium chocolates since 1914. Our new Preston Valley location is locally owned and operated — and we're bringing the best milkshakes and chocolate North Dallas has ever seen.
No fryers. No grease. Just great desserts, great people, and a team worth showing up for.
The Role
As a Team Member, you craft the product, serve the guests, and keep the store running smoothly. We'll train you on everything — all you need to bring is a great attitude and a willingness to work.
What You'll Do
- Craft high-quality milkshakes, sundaes, and chocolate barks to standard — every time
- Deliver genuine, friendly service that makes guests want to come back
- Drive sales through sampling, product recommendations, and natural upselling
- Handle customer concerns calmly and professionally
- Keep the store clean, stocked, and organized — floor, coolers, and stockroom
- Follow cash handling, food safety, and safety procedures accurately
What We're Looking For
- Friendly, reliable, and a team player
- Comfortable on your feet in a fast-paced environment
- Customer service or cash-handling experience is a plus — not required
- Flexible availability including evenings, weekends, and holidays
- Able to stand for extended periods and lift up to 25 lbs
Why This Job
- Chill dress code, great team, real community
- No grease, no fryers!
- Grow into leadership — we promote from within and mean it
- Become a chocolate expert (seriously, other chocolate will never hit the same)
- Get in early - we're building our first North Dallas location and you'd be part of building it from scratch
Locally owned. Nationally backed. Come shake things up!
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