Head of FSQ Excellence

Job Description

Role Purpose

Leads the North America FSQ Excellence agenda, establishing the systems, standards, governance, digital capabilities, and improvement methods that strengthen food safety, quality performance, consumer trust, and manufacturing excellence.

Key Accountabilities

• 25% Set the FSQ Excellence vision, operating model, governance, standards, and enterprise performance agenda.
• 20% Own Quality Systems and Digital Transformation, including eQMS, process governance, analytics, and enabling technology.
• 20% Lead Consumer Quality, Product and Process Quality, specifications, analytical methods, and quality-by-design.
• 20% Direct KHMS quality programs, internal audits, compliance governance, CAPA effectiveness, and enterprise risk monitoring.
• 15% Lead enterprise problem solving, investigations, continuous improvement, and organizational capability building.

Experience and Capabilities

• Bachelor's degree in Food Science, Microbiology, Engineering, Chemistry, or a related technical discipline; advanced degree preferred.
• 15+ years of progressive FSQ leadership in a complex manufacturing environment.
• Deep expertise in QMS, CAPA, audits, specifications, quality governance, digital transformation, analytics, KHMS, and operational excellence.
• Demonstrated success leading enterprise change and influencing senior stakeholders.

Leadership Scope and Impact

• Enterprise authority for FSQ systems, standards, governance, and digital quality capabilities.
• Solves systemic performance gaps using RCFA, CAPA, risk assessment, trend analysis, and cross-functional problem solving.
• Protects revenue, reputation, and consumer trust through risk prevention, standardization, digitization, and quality-cost reduction.

Key Stakeholders

North America FSQ leadership; BU leaders; Operations; Manufacturing; Supply Chain; Engineering; R&D; Commercialization; Procurement; Regulatory Affairs; plant Quality and Sanitation; Digital, Data & Analytics; IT; customers; auditors; regulators; and technology partners.

Success Measures

• Consistent FSQ systems, standards, and governance across North America.
• Improved audit, CAPA, complaint, and manufacturing-quality performance.
• Adoption and value realization from eQMS, analytics, and digital capabilities.
• Sustained enterprise problem-solving and continuous-improvement capability.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.