Housekeeping Supervisor

Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full TimeSalary Range: $17.50 - $19.50Job Shift: AnyJob Category: HousekeepingThe Jefferson Hotel, a prestigious property in Richmond, VA, is seeking a committed and detail-oriented Housekeeping Supervisor to join our Housekeeping team. This is a hands-on leadership role responsible for supporting daily housekeeping operations while actively assisting with guest room cleaning and maintaining the exceptional standards expected of a luxury property. The ideal candidate leads by example, works collaboratively with the team, and is passionate about delivering outstanding cleanliness, presentation, and guest service.

Key Requirements

Availability: Must be available to work any day or evening of the week, including weekends and holidays, based on operational needs.
Experience: Several years of hospitality housekeeping experience required; supervisory experience in a full-service hotel strongly preferred.
Leadership: Demonstrated ability to motivate, coach, and support a team while maintaining high departmental standards.
Hands-On Role: This is an active working supervisor position that requires daily participation in guest room cleaning and housekeeping operations.
Physical Requirements: Ability to stand, walk, bend, reach, and lift throughout the shift in a physically demanding environment.

Duties & Responsibilities

Clean and service guest rooms daily to support operational coverage and maintain luxury-level standards
Supervise housekeeping team members to ensure work is completed efficiently and with attention to detail
Inspect guest rooms and public areas for cleanliness, presentation, and maintenance concerns
Provide training, coaching, and ongoing support to housekeeping staff
Respond promptly and professionally to guest requests and service needs
Coordinate with Front Office, Engineering, and other departments to support seamless hotel operations
Assist with inventory management and replenishment of housekeeping supplies
Maintain a clean, organized, and safe working environment while following all hotel safety and sanitation procedures
Support scheduling, daily reporting, and other operational tasks as assigned by department leadership

Qualifications

Strong attention to detail and organizational skills
Ability to lead by example, in a fast-paced, service-driven environment
Excellent communication and interpersonal skills
Ability to balance supervisory responsibilities with daily operational tasks
Basic computer proficiency: familiarity with housekeeping systems and Microsoft Office is preferred

Traits of a Successful Candidate

Leads with professionalism, accountability, and a positive attitude
Takes pride in cleanliness, presentation, and guest satisfaction
Reliable, adaptable, and team-oriented
Strong work ethic with a willingness to support the team wherever needed
Calm and effective under pressure in a fast-paced environment

Why Work Here

At The Jefferson Hotel, Housekeeping plays a vital role in creating the elevated experience our guests expect from one of Richmond’s most iconic luxury properties. As a Housekeeping Supervisor, you will be part of a collaborative and supportive team that values excellence, consistency, and service. We offer employee meals, complimentary parking, uniforms provided, and opportunities for growth within a culture committed to hospitality and professional development.

Qualifications