About this role
Job DetailsLevel: EntryJob Location: Raleigh, NC 27601Position Type: Full TimeEducation Level: GED or High SchoolSalary Range: $16.00 - $16.00 HourlyJob Shift: AnyWHO WE ARE
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.
The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.
WHO WE NEED
The Parking Ambassador II performs a variety of tasks for multiple parking garage locations, while delivering service that exceeds our customer/client’s expectations. The Parking Ambassador II works closely with fellow team members, Operations Manager, and /or Shift Supervisor to ensure that cleanliness as well as safety standards are always met of each assigned parking facility.
Travel to multiple parking garages assisting with daily parking operations.
Greet arriving and departing guests in a friendly and courteous manner.
Provide escort service to customers.
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
Backup the Leads when pay machine deposits are pulled.
Observe and assist customers with vehicle jump starts.
Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
Control traffic at entrances and exits as needed; equipment and any general maintenance tasks as directed by the Facility or Operations.
Immediately report accidents, incidents, or safety concerns to Supervisor.
Always communicate professionally with guests, client, and teammates.
IDEAL CANDIDATE SKILLS
Excellent customer service skills
Capacity to work in various weather conditions
Ability to stand for long periods of time
Aptitude to follow verbal/written directions
Capability to show up to work on time and on the required days
MINIMUM REQUIRED QUALIFICATIONS
Valid Driver’s license
Must pass background and drug test
Must submit to MVR check.
18 years of age or older.
Previous customer service experience, preferred.
BENEFITS WE OFFER
18 days of Recharging your Battery (PTO)
Paid Parental Leave
Volunteer Time Off (VTO)
Paid holidays
Bereavement
Medical, Dental, Vision
Flexible and health spending accounts
Short term disability
Critical illness and accident benefits
Life insurance, tuition reimbursement
401(k) and more are available to eligible Team Members
There’s also the opportunity to work with a genuinely awesome team of co-workers
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.
***Equal Employment Opportunity
Qualifications
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