About this role
Job DetailsLevel: ExperiencedJob Location: Raleigh, NC 27601Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $24.00 - $24.00 HourlyJob Shift: DayWHO WE ARE
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.
The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge
WHO WE NEED
This position primarily focuses on setting up and maintaining select customer accounts. It handles the preparation and distribution of customer invoices and the processing and posting of customer payments. This position also communicates directly with customers and drives a strong customer service experience.
Provide excellent customer service via email and telephone for all general and billing inquiries.
Prepare, verify, record, and onboard new customer account information.
Responsible for all customer sales such as generating and remitting invoices monthly
Resolve all issues or changes related to customer sales.
Process daily payments received via check, ACH, and cash.
Submit reconciliations to direct supervisor for review of accuracy and control.
Contact customers to ensure payment of such balances.
Responsible for monthly access card audits as they relate to customer balances or AR Aging.
Submit all refund requests as they relate to their respective customer accounts.
IDEAL CANDIDATE SKILLS
General accounting knowledge
Strong organizational skills; attention to detail
Bachelor’s Degree in accounting or related field
6 months -1 year of related experience
MINIMUM REQUIRED QUALIFICATIONS
Some college required, bachelor’s degree preferred
Ability to communicate effectively both orally and in writing
Knowledge of Microsoft Office Suite required, with strong Excel skills required
Must possess a keen attention to detail and a commitment to high quality work
Nerf gun accuracy, shuffleboard and jazz-mitton skills are a bonus!
BENEFITS WE OFFER
18 days of Recharging your Battery (PTO)
Paid Parental Leave
Volunteer Time Off (VTO)
Paid holidays
Bereavement
Medical, Dental, Vision
Flexible and health spending accounts
Short term disability
Critical illness and accident benefits
Life insurance, tuition reimbursement
401(k) and more are available to eligible Team Members
There’s also the opportunity to work with a genuinely awesome team of co-workers
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.
***Equal Employment Opportunity
Qualifications
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