Operations and Process Analyst

We are looking for an Operations & Process Analyst with up to 3 years of experience to help us scale our operations. We need an extremely detail-oriented, creative, scrappy, and collaborative problem-solver who can think outside the box to deliver results. This role is critical to our growth and unlocking an extensive customer pipeline through building, formalizing and refining processes that will allow us to continue our rapid expansion. What you will do:

• Execute consistent workflow of tasks that have high impact on revenue and company growth.
• Design and own the end-to-end process for customer setups, ensuring all steps are efficient and correct by coordinating with internal teams and external vendors.
• Creatively solve complex operational problems, testing new ideas and adding to our playbook of solutions.
• Collaborate closely with leadership to provide feedback, share ideas, and help accelerate our processes.
• Knowledge of claude code & ability to create projects with the use of AI tooling