About this role
Job DetailsJob Location: Lone Star Court - Austin, TX 78758Position Type: Full TimeSalary Range: $8.00LONE START COURT is located in THE DOMAIN AUSTIN and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond..
JOB SUMMARY: Prepare all drinks for bar customers, cocktail servers and food servers while providing guests with professional, efficient service and quality-made beverages
Physical Requirements
Standing/walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
Crouching (bend at knees): Frequently. Serve drinks at table, lift beer kegs, stock liquor and other supplies.
Stooping (bend at waist): Constantly. Stock supplies, mix drinks, obtain supplies.
Twisting (knees, waist, neck): Frequently. Take orders, maneuver through crowds, serve orders.
Balancing: Constantly. Handle trays of food or beverage; hold glasses and other beverage containers behind bar
Reaching (overhead/extension): Frequently. Obtain overhead supplies. Serve at arm’s length.
Handling/grasping: Constantly. Trays of food and beverage, glassware, beverage containers, ice scoop.
Fingering/feeling: Constantly. Write, cash handling, cash register, adding machine, and drink garnishes.
Pushing/pulling: Occasionally. Move chairs, tables. Average weight: 10 lbs. force. Maximum weight: 20 lbs. force.
Lifting/carrying: Constantly. Beer tubs, food and beverage trays, ice buckets, refuse containers, supplies, beer kegs. Average weight 20 lbs. Maximum weight: 160 lbs. (assisted with handcart or coworker).
Working Environment
Interior of hotel, in all areas of the hotel.
Exterior of hotel with exposure to weather conditions
Exposure to various hazardous chemicals.
Exposure to food items and beverages.
Responsibilities
Essential
Prepares all beverage mixers to recipe beverages to guests
Promotes and up-sells liquor and food
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes
Follows guidelines established in regards to age identification for suspected minors and when dealing with an intoxicated customer
Must be familiar with cash handling procedures to include proper discounting, Micros system, bank procedures and tip policies
Basics
Attend required meetings
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions to your supervisor immediately
Maintain hotel equipment in proper working conditions.
Any other duties assigned by your immediate supervisor
QualificationsQualifications
Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs
BENEFITS:
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
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