About this role
Job DetailsJob Location: Home2 Suites Laredo - Laredo, TX 78045Position Type: Full TimeJob Shift: AnyWe are thrilled to announce an opportunity to be a part of the Home2 Suites by Hilton Laredo North in Laredo TX. Join us in partnering with one of the best-in-class hotel operators, Texas Western Hospitality. Don't miss your chance to be a part of this team!
Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
Changes sheets, makes beds, and vacuums in both stay-over and check-out guest rooms.
Dusts entire guest room, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window sills in all rooms.
Cleans all mirrors.
Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
Reports needed repairs of unsafe conditions to the supervisor.
Responds to requests from guests, supervisors or management in a timely and efficient manner.
Maintains linen cart and supplies neat and organized to department standards.
Maintains the security of equipment, keys, and supplies issued each day.
Reports lost and found articles to the supervisor.
Replaces light bulbs
Transports trash and waste to disposal area.
Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
Cleans rooms in accordance to the specific brand and company minutes per room standard
Follows procedures for team cleaning and self-inspection program.
Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Qualifications
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