Accounts Receivable Specialist
About this role
Teladoc Health is a global leader in virtual care, providing telehealth services including primary care, mental health, chronic condition management, and specialty care to millions of members worldwide.
The company connects patients with licensed physicians and specialists through its digital platform, enabling on-demand medical consultations via phone, video, or app. With a presence in over 175 countries, Teladoc is at the forefront of transforming how people access and experience healthcare.
The mission of Accounts Receivable (AR) is to manage and optimize the process of raising invoices to customers (billing) and receiving payments (collections) for the services offered by the company.
Role and Responsibilities:
Invoicing: Generate and send invoices to customers promptly, and ensure invoices are accurate and reflect agreed-upon contract terms.
Payment Collection: Track incoming payments and ensure they are applied correctly and follow up on overdue payments though reminders and communication with customers.
Account Reconciliation: Regularly reconcile customer accounts to ensure all payments are accounted for and discrepancies are resolver, and address and resolve any discrepancies or issues with customer accounts.
Reporting: Prepare regular reports on accounts receivable status, including aging and revenue reports, collection metrics, and outstanding balances, and provide insights and data support for financial planning and analysis.
Skill Requirements/Preferences:
Min. 1 year of experience in roles related to AR.
Education Requirements:
Training related to finance, or professional experience that supports experience in the sector.
Company at a glance
Teladoc Health is the global leader in virtual care, delivering and orchestrating care across patients, care providers, platforms and partners – transforming virtual care into a catalyst for how better health happens. Our comprehensive care offerings span primary care, mental health, chronic condition management and more, all integrated on a single platform.
We partner with employers, health plans, hospitals, health systems and other providers to fuel clinical excellence and apply the power of technology to help people live their healthiest lives.
Follow us for industry insights, virtual care trends, client success stories and expert perspectives shaping the future of healthcare.
For more information, please visit www.teladochealth.com or follow @TeladocHealth on X.
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