Front Desk for Orthopedic Medical Group

Job DetailsJob Location: CC 04 - Sorrento - San Diego, CA 92121Position Type: Full TimeEducation Level: High SchoolSalary Range: $23.00 - $25.00 HourlyJob Shift: DayJob Category: Health CareSynergy Orthopedic Specialists Medical Group is looking for a detail-oriented Front Desk Representative located in San Diego. Bilingual in English/Spanish is preferred but not required. Basic knowledge of human anatomy and the musculoskeletal system is recommended. A minimum of 2 years of related work experience is required. Job duties include but are not limited to greetings customers, nurturing patient relationships, answering phones, scheduling appointments, communicating effectively with physicians and staff, assisting with insurance eligibility, and obtaining authorizations.

Synergy is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Synergy Orthopedic Specialists offers integrated care and services like orthopedics, radiology, physical therapy, and podiatry in San Diego.

Synergy is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status, or any other protected class.

Applicant should be able to

Greet patients in an engaging manner
Answer phones effectively
Nurture the patient relationship to encourage patient retention
Schedule new and follow-up appointments
Check insurance eligibility and discuss the cost of service
Obtain insurance authorizations
Coordinate appropriate patient care
Communicate effectively with the physicians and staff

Data Entry

Cash and Copay Collections

Appointment Reminders

Medical Records

Other duties as assigned
QualificationsRequirements

A minimum of a High School Diploma or GED equivalent
Basic knowledge of human anatomy and the musculoskeletal system
Minimum 2 years of hospitality, sales, customer service, or related work experience
Experience working in a medical office is preferred
Bilingual Spanish-English skills preferred
Ability to handle patient's concerns positively and proactively
Prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality

*Proof of FDA approved Covid-19 vaccine required before first day of employment (or certifiable exemption- health or religious)