About this role
Symetra has an exciting opportunity to join our growing team as a Business Analyst!
About the role
Responsible for performing basic, cross functional and cross company business and process analysis. Scope of work includes understanding of standard business analysis techniques needed to effectively and efficiently analyze systems, extracts and interfaces. Understands the general concept of the interrelationships between systems and processes how simple changes impact each. Uses general understanding of enterprise systems relationships to help assess process and systems improvements to ensure alignment of current needs with desired future direction. Has basic understanding of Symetra’s business and systems domains as well as the industry in which we operate. Uses basic analysis tools proficiently and completes work assignments with only general direction.
What you will do
- Stakeholder identification, selection of business analysis techniques, process that will be used to manage requirements, and how to access the progress of the work.
- Builds relationships with business partners including users, project team and management at all levels.
- Develops a communication plan to meet the needs of all business partners and can adapt communication style to different audiences.
- Utilizes basic techniques to measure quality of business analysis and helps to implement change based on the metrics.
- Manages changes to requirements and provide basic assessment of impact to scope of projects.
- Manage conflicts and collaborates with project team to gain consensus.
- Develops and maintains traceability of the requirements, on smaller projects, from planning through post-production phases of projects to ensure quality of delivery.
- Understands and can applies basic reuse standards for maintaining requirements.
- Creates comprehensive requirements artifacts at the level of details to support development of solution.
- Facilitates reviews of requirements using formal and informal techniques for small projects and mods.
- Helps other senior analysts determine when additional information is needed to discover requirements that the stakeholder is not aware of.
- Accurately documents the requirements so that the stakeholders understand and can review.
- Validates the requirements are what the stakeholders intended in order to meet their needs.
- Can provide basic problem definition and analysis, helps with business case development, feasibility and definition of the scope.
- Helps stakeholders identify areas of opportunity and facilitates exploration.
- Has a good understanding of business functions such as Service and Operations, Sales and Distribution, Compliance etc.
- Understands organizational culture and uses relationships to influence decisions at a project level.
- Has a good understanding of the framework of the company (structure, people, processes and technology.
- Ability to prioritize requirements based on cost, timelines and business value.
- Assess small or moderate amounts of information and can organize in ways that various stakeholders understand.
- Leverages basic models to provide insight into opportunities for improvement.
- Develops abstract models that describe business domain, in order to elect requirements.
- Validates the solution meets the functionality that the business needs.
- Analyzes the impact to existing workflows, processes and procedures that will occur with the implementation of the solution.
- Helps more senior analysts to define the capabilities and requirements (transition of data, work in progress and training) needed to support the solution.
- Assess the results of process analysis, on small projects, to determine potential targets for process improvement through removing waste and increasing efficiency.
- Create basic modeling diagrams that help define the requirements, identify gaps in requirements and workflows.
- Document changes and help to identify impact downstream to systems and workflows.
- Develop acceptance criteria to ensure business needs are met.
- Facilitate user acceptance testing for medium to large projects.
- Begin to utilize automation tools to ensure quality and efficiency in testing.
- Analyze and document test plans, test cases and results
Why work at Symetra
“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer
"I am grateful to be here and I know how blessed I am to work for a company that truly cares about me as a person". - Nancy R., Sr. Investment Fund Analyst
What we offer you
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $60,100 – $100,100 plus eligibility for annual bonus programs
Qualifications
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
- Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
- Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
- Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
- Disqualification from the recruitment process
- Withdrawal of a job offer
- Termination of employment and other criminal and/or civil remedies, if fraud is discovered
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