Experienced Automotive Service Technician/Mechanic

Description

Thousand Oaks, CA | Mercedes-Benz | Premium luxury brand | Flat-rate | Luxury technician | ASE certified | Veterans encouraged to apply | $50,000 - $150,000/yr OTE

WHO WE ARE  

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Thousand Oaks, our guests trust us with some of the most sophisticated vehicles on the road. That trust is earned in the service bay -- by technicians who take their craft seriously, hold themselves to a high standard, and take pride in every repair that leaves their bay.

WHAT YOU'LL DO

• Diagnose and repair vehicles across a full range of systems -- engine, transmission, brakes, electrical, suspension, HVAC, and beyond -- using Mercedes-Benz diagnostic platforms and OEM procedures
• Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support guest authorization
• Execute repairs to manufacturer specifications with speed, accuracy, and zero shortcuts
• Complete repair orders accurately and efficiently -- documenting all work performed and parts used with precision
• Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures
• Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return
• Maintain a clean, organized, and safe workstation that reflects the standard of the Mercedes-Benz brand
• Contribute to a shop culture where quality, accountability, and craftsmanship are the baseline

WHAT WE'RE LOOKING FOR

• 2+ years of dealership technician experience -- luxury brand experience welcome from any premium marque including Mercedes-Benz, BMW, Audi, Lexus, Volvo, Land Rover, or similar
• Strong diagnostic foundation -- able to work through multi-system problems methodically and accurately
• ASE certifications a strong plus -- Mercedes-Benz factory certifications highly valued but not required
• Comfortable with dealer diagnostic platforms -- XENTRY, STAR, or equivalent luxury brand diagnostic experience considered
• Low comeback rate and a personal standard for quality that doesn't require managing
• Physically capable of performing the demands of the role -- lifting, bending, and standing throughout the shift
• Valid driver's license with a clean driving record
• A craftsmanship mindset -- you take pride in every repair that leaves your bay

WHAT WE OFFER

• OTE of $50,000 - $150,000/yr -- your speed, skill, and certifications drive your earnings
• Progressive pay plan -- Mercedes-Benz factory certifications and tenure increase your rate over time
• Paid Mercedes-Benz manufacturer training and certification support
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• State-of-the-art facility with current Mercedes-Benz diagnostic tools and technology
• Clear career path -- strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
• Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF THOUSAND OAKS

• Mercedes-Benz is one of the most technically sophisticated luxury brands in the world -- the diagnostic and repair work here is genuinely challenging and rewarding for a technician who takes their craft seriously
• Thousand Oaks is a strong, family-oriented market with a loyal guest base and consistent service volume -- steady flat-rate hours and real earning potential
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A well-equipped shop with the tools, training, and management support to keep a skilled technician productive and growing
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we treat our team just as much as our guests
• Leadership that invests in your certifications, your development, and your long-term career growth

Mercedes-Benz of Thousand Oaks offers consistent volume, a loyal guest base, and a management team that understands what it takes to keep a skilled technician engaged and earning. If you've built your technical foundation at another luxury brand, your diagnostic skills translate -- and we'll invest in your Mercedes-Benz certification from there.

If you're a motivated flat-rate technician with luxury brand experience and a drive to grow -- we'd like to meet you. #T4