Customer Success Manager Remote - Germany

Location: München
Workplace: Hybrid
Employment: Full-time

About this role

Your mission

Hallo bei Sungrow Deutschland! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Germany.
Curious what this is all about? Let's dive right in:

Build and nurture trusted, long-term relationships with our customers and partners across Germany.
Accelerate the adoption of our clean-energy solutions, from PV inverters to energy storage systems, by making sure our customers get the most out of what we offer.
Be the go-to person for our German customers, with a proactive "Yes, we can" attitude.
Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation.
Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
Visit customers and partners regularly across Germany, while enjoying the flexibility of a home-office based setup.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this:

Around 2 years of experience in the renewable energy industry, ideally with knowledge of the German market.
A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.
Strong communication and commercial skills, paired with a proactive, hands-on mindset.
The ability to work independently and thrive in a fast-paced environment.
Confident use of Microsoft Office, with CRM knowledge as a plus.
Willingness to travel regularly within Germany and occasionally across the DACH region; a valid driving licence (class B).
German and English at C1 level.

Why us?

Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our German customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.

About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!

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