Student Services Advisor

Location
Jacksonville
Workplace
On-site

About this role

Student Services Advisor

Help students stay on track, succeed, and graduate! As a Student Services Advisor, you'll be the go-to support for students navigating attendance, grades, academic progress, and more. You'll focus on keeping students engaged, enrolled, and empowered- while making sure students are successfully reaching their dreams! 

What You'll Do:

  • Be a retention rockstar- track progress, identify concerns, and guide students through challenges
  • Monitor attendance and academic standing, reaching our and offering solutions when students need support
  • Coordinate SAP, LOA, withdrawals, and reinstatements with empathy and urgency
  • Schedule student appeals, reinstatement meetings, and AOS interaction
  • Boost the student experience through the Ambassador program and graduation events
  • Step in for the Registrar when needed to post grades, update attendance, and manage status changes

Why join us:

  • Competitive benefits: Medical, dental, vision, and 401(k) with employer match
  • Work-life balance: Paid holidays plus 2 weeks PTO to start

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Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) With Employer Match
  • Paid Holidays
  • Paid Time Off