About this role
Job DetailsJob Location: SA - SAN ANTONIO, TX 78247Position Type: Full Time
Job Summary
The Billing Specialist is responsible for preparing, processing, and maintaining accurate customer billing records. This role ensures invoices are generated correctly and on time, resolves billing discrepancies, and works closely with internal teams and external customers to support timely and accurate revenue collection.
Key Responsibilities
Prepare and issue accurate customer invoices in accordance with contracts, pricing, and company policies
Review billing data for accuracy, completeness, and proper authorization
Maintain and update customer accounts, billing schedules, and pricing information
Resolve billing discrepancies, adjustments, and customer inquiries in a timely manner
Collaborate with Sales, Operations, and Finance teams to ensure billing accuracy
Process credits, rebills, and refunds as needed
Ensure compliance with contractual terms, accounting standards, and regulatory requirements
Maintain organized billing records and documentation
Assist with month-end close activities related to billing and revenue
Support audits by providing billing documentation and reports
Identify and recommend process improvements to enhance billing accuracy and efficiency
Qualifications
Required Qualifications
Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent experience)
1+ years of billing, accounts receivable, or related accounting experience
Strong understanding of billing processes and basic accounting principles
Experience with billing systems or ERP software such as Oracle or SAP – COINS Software experience is highly preferred
Proficiency in Microsoft Excel and other MS Office applications
High attention to detail and strong organizational skills
Experience with contract-based or recurring billing
Familiarity with revenue recognition principles
Experience in a high-volume billing environment
Knowledge of sales tax, VAT, or other applicable billing taxes
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Customer-service oriented mindset
Ability to work independently and collaboratively
Commitment to accuracy, confidentiality, and ethical financial practices
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