ERF Senior Accounts Management Specialist

Brief Overview of Position:

Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Enterprise Request Fulfillment (ERF) Account Management Technician role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility.

 

STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.

 

Primary Responsibilities:

The Senior Enterprise Request Fulfillment (ERF) Account Management Technician provides advanced identity management and account administration support across USPTO enterprise systems.

 

Additionally, in this position you will:

• Create, modify, disable, and audit user accounts.
• Manage elevated rights and privileged account processes.
• Review account exceptions and access requests.
• Support compliance audits.
• Mentor junior team members.
• Prepare account management reports and analyses.

 

Qualifications:

• Five (5) years of account administration experience.
• Experience with Active Directory and identity management systems.