Senior Executive - Operations Development (HLS)

Job Function

Business Development

Job Summary

The Senior Executive - Business Development is responsible for business development, managing key accounts, marketing, sales of both broad-based and niche logistics services including performing market research, prospecting, developing relationships with potential customers and meeting sales targets.

He/She is responsible for analysing customer needs and supporting development of integrated logistics solutions for customers.

He/She is responsible for gathering requirements from internal and external stakeholders, planning and implementing logistics projects, in the process liaise and manage contractors and vendors, ensuring the project life-cycle is followed through and performed in accordance to project requirements.

Analytical and systematic, he/she is required to explore alternative solutions and analyse feasibility of plans. He/She is also expected to co-ordinate closely with internal and external stakeholders to implement new processes and technologies to offer innovative solutions to customers.

Job Responsibilities/Key Tasks(External)

•    Conduct targeted conversations with customers to identify customer needs.
•    Understand customer logistics service needs by building communicative and open relationships.
•    Develop sales proposals/tender documents.
•    Research potential customer information to facilitate sales of logistics products and services.
•    Identify sales solutions based on information gathered through research and/or feedback.
•    Perform basic risk assessments.
•    Apply operational policies, standards, and procedures.
•    Collaborate with stakeholders to integrate implementation components.
•    Perform administrative support for project management processes.
•    Implement appropriate solutions to address customer queries based on sales and/or customer management knowledge.
•    Understand customer information and needs to improve customer relationships.
•    Execute established and small-scale supply chain operations for customers
•    Analyse innovative logistics solutions that address customer needs
•    Gather information on the latest technology trends.
•    Review latest technology trends for application to logistics business.

Job Requirements

Professional Qualifications & Relevant Experience

- Bachelor’s Degree (or equivalent professional qualifications) with at least 2 years of relevant experience in sales and business development
- Diploma with at least 3 years of relevant experience in sales and business development