Operations Associate

We are looking for an Operations Associate with 0–2 years of experience to take real ownership inside Squad Health's Strategy & Operations team as the company scales its AI platform for specialty medication access. We want a high-slope, fast-learning problem solver, like a former consulting or banking analyst or an ops or go-to-market associate at a startup, who is ready to stop "delivering the mail" and start owning outcomes. You'll work directly with leadership on problems that cut across Growth, Product, Clinical and Operations at a CRV-backed company whose doctor footprint is growing fast. We're looking for intellectual curiosity, humility and strong opinions about the work you've done. If you can take pushback, think it through and move the conversation forward, you'll do great here.

What will you be doing?

• Owning well-scoped, cross-functional projects from start to finish (problem definition, analysis, execution and measurement), not just supporting analyst work
• Finding operational bottlenecks, breaking them down to root causes and redesigning workflows. This includes processes that involve Squad's offshore operations team.
• Working with Operations, Product and Engineering to turn pain points into automation opportunities and better internal systems
• Building the metrics, dashboards, models and decision memos that leadership uses to run the business, often from messy or incomplete data
• Supporting business planning, market and competitive research, and strategic go-to-market projects wherever the company needs you