About this role
Job DetailsJob Location: Southminster - Charlotte, NC 28210Position Type: Full TimeEducation Level: Not SpecifiedJob Shift: DayJob Category: Admin - ClericalPart-time Home Care Administrative Assistant/Scheduler
Join a mission-driven team where your work directly supports residents’ comfort, well-being, and independence. We are seeking a detail-oriented Administrative Assistant to coordinate home care scheduling, support payroll and invoicing processes, and provide administrative assistance.
About Southminster
We are an award-winning, non-profit life plan community recognized for excellence and outstanding service. We offer independent living, assisted living, and skilled nursing on one campus. Make a difference every shift in our community where teamwork, respect, and resident‑centered care come first.
Benefits and Perks
Up to 6% employer match for our 403(b) retirement plan
Educational assistance
Free Employee Assistance Program (EAP)
Discounted employee meals
On-site fitness center
Sharonview Federal Credit Union membership
Biweekly pay with direct deposit
Free on-site parking
Meaningful work supporting residents and families
Position Summary
The Administrative Assistant supports the Home Care department by coordinating staffing coverage, maintaining accurate schedules, communicating schedule changes to families and staff, and assisting with payroll, invoicing, long-term care filing, and other administrative functions.
Key Responsibilities
Coordinate staffing coverage for callouts, absences, weekend shifts, and other scheduling needs
Update employee schedules for callouts, no-shows, schedule changes, and coverage adjustments
Notify appropriate staff members and families of schedule changes in a timely, professional manner
Resolve scheduling conflicts when possible and escalate issues to the appropriate team member when needed
Collaborate effectively with Nurse Managers, caregivers, and other department staff
Participate in an on-call rotation as needed
Assist with payroll-related tasks, including timesheet edits, schedule approvals, paid day off (PDO) requests, schedule changes, and payroll reconciliation
Assist with invoicing and long-term care filing
Maintain accurate Home Care electronic and paper files
Complete filing, data entry, and general office support tasks as assigned
Assist with scheduling, staffing, and administrative projects as needed
Demonstrate C.A.R.E. First values: Compassion Acts Reflecting Excellence
Perform other duties as assigned by the supervisor
Required Qualifications
High school diploma or GED
At least one year of verifiable work experience, preferably in scheduling, healthcare, administrative support, customer service, or a related role
Strong written and verbal English communication skills
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Ability to work independently while collaborating effectively with a team
Strong interpersonal, organizational, problem-solving, and time-management skills
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality
Preferred Qualifications
Active North Carolina Certified Nursing Assistant (CNA) certification
North Carolina Medication Aide certification for Adult Care Homes and Skilled Nursing Facilities
Previous experience in home care, healthcare scheduling, payroll support, long-term care, or administrative operations
Southminster is open year-round, which will require availability to work evenings, some weekends, and holidays. Make a difference where it matters. Apply today and become a part of a team that truly cares.
Drug-free workplace. EEO & E-Verify employer.
QualificationsEducation required
High School Graduate, Active North Carolina CNA Certificate. Certified as a Med Aide in both Adult Care Homes and Skilled Nursing in North Carolina or be willing to obtain the necessary certification within 6 months of hire.
Experience required
One (1) year verifiable work experience, preferably in a related capacity.
Professional license or certification requirements:
NC Certified Nursing Assistant and NC Certified Med Aide for Adult Care Homes and Skilled Nursing Facilities.
Specific skills, knowledge and abilities required:
Ability to read, write and effectively communicate in English.
Proficient in Microsoft office suite including Word, Excel, Power point and Outlook.
Ability to work independently.
Demonstrated record of strong interpersonal skills as well as working as a member of team.
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