Marketing Outreach Coordinator

THE PERKS & BENEFITS:

• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, for eligible full-time employees
• Paid time off
• 401(k) retirement plan
• Training, certification support, and career growth opportunities

THE DAY-TO-DAY:

• Field questions from potential family members, current family members or residents including problem solving, assisting with move-ins, move-outs, and especially retaining occupants to stabilize the business with quality customer service.
• Coordination on move-in experience with Sales Director, Maintenance Director, Executive Director and Wellness Director to provide exceptional customer service and ensure the move-in is a success.
• 30 day post move-in follow up with new resident to ensure highest satisfaction of services provided and level of care.
• Support the Sales Director and Executive Director in meeting or exceeding occupancy goals by creating partnerships with external referral sources.
• Actively conduct community outreach and education to market SSL’s unique service offerings such as Hospitality Suites, Magnolia Trails, and the Aegis Therapy and EnerG Wellness programs.
• Assist with creating and executing Marketing Events and Promotions to increase occupancy in a particular community or
  market
• Support the tour process by being available for tours, providing tours and assisting in the training of other staff for tour
  readiness.
• Create relationships with referral sources to generate leads for increased occupancy
• Place follow up calls to past referrals to inquire on future sales
• Support the Sales Director and Executive Director with tours and information sharing regarding the community or market
• Assist with monthly sales plan execution and sales goal attainment.

THE IDEAL CANDIDATE:

• Experience working within an administrative role within business environment (2+ years of experience preferred)
• Two to three years working in sales or with external referral partners in a geographical market for healthcare or senior
  living.
• Experience in customer service within a healthcare or senior housing setting

Come Find your Joy Here! Apply Today!