Solidroad centers coaching and personalized feedback as core to developing customer conversation skills.
Senior Software Engineer
San Francisco · On-site$200k – $230k + EquitySponsorship for Exceptional Candidates
About this role
Solidroad is seeking a Senior Software Engineer to join our San Francisco team. This role will own major parts of our product, shape technical decisions, and mentor teammates as we scale our engineering efforts. You’ll work cross-functionally to accelerate customer conversations and deliver high-performance experiences.
What youll do
- Lead the development of advanced prompt engineering and retrieval pipelines to handle thousands of customer conversations daily.
- Architect and build real-time, interactive multimodal training simulations using technologies like OpenAI, ElevenLabs, and Vapi.
- Drive the creation of high-performance, intuitive user experiences using Next.js.
- Make critical decisions about architecture, tooling, and product direction.
- Mentor and coach other engineers, helping to scale up the team's capabilities.
What Solidroad is looking for
- 4+ years of experience in full-stack software engineering, with a track record designing and building scalable systems.
- Proficiency in JavaScript and TypeScript, with hands-on experience using Next.js.
- Experience with touchpoints to AI coding tools (e.g., Copilot) and experience working with large-scale systems at fast-growing Series B, C, or D startups or through consistent progression.
- Experience mentoring other engineers or acting as a tech lead.
Company at a glance
Solidroad provides conversation analytics and enablement tools that coach and evaluate training and customer interactions for large sales and support teams, including interview screening and onboarding acceleration, by automatically assessing 100% of mock and live conversations to identify skill gaps.
IndustrySaaS
Team Size11-50
WorkspaceOn-site
StageSeries A
Founded2023
Location
San Francisco, United States
Investors
First Round Capital ·Hedosophia ·Sony ·Y Combinator
Websitesolidroad.com
LinkedInLinkedIn
Culture & values
The company supports a growth mindset by focusing on continuous improvement through identifying and addressing skill gaps.
It cultivates a risk-free environment for practice and learning to develop reps' abilities.
Solidroad uses data-driven feedback, evaluating 100% of mock and live conversations to guide development.
The product approach aims to increase efficiency and reduce tedious manual role-plays, reflecting a culture of innovation and optimization.
The platform integrates with live channels to score conversations and identify skill gaps, enabling ongoing learning and collaboration across teams.
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