AI · San Francisco, California

Solidroad

Solidroad provides quality scoring, personalised coaching and feedback for your customer conversations both in training and live environments. Customer-facing reps can practice realistic conversations (phone, email, live chat & video call) with AI customers and receive personalised coaching and feedback in a risk-free environment. Solidroad also integrates with your live channels to score conversations and find skill gaps for continuous improvement. We are working with large sales and support orgs to screen candidates during interviews, reduce time to proficiency during onboarding as well as provide massive efficiency gains for enablement and operations teams. Solidroad automatically evaluates 100% of your mock and live customer conversations meaning no more need for you to run manual role-play sessions or listen back to calls all day.

Backed by Hedosophia, First Round Capital, Sony and 1 more

Work at Solidroad?

Locations
Dublin+1
Also San Francisco
Team size
11-50
Founded 2023
Total raised
$32.7M
Series A · last round Apr '26
Salary range
$90–130k
1 of 3 roles
Open roles
3

Open positions · 3

Filter roles by location

About Solidroad

Solidroad is a customer conversation training and evaluation platform that serves large sales and support organizations. The company provides quality scoring, personalized coaching, and feedback designed to improve customer interactions across critical business phases including interviews, onboarding, and enablement. By combining automated evaluation with tailored coaching, Solidroad helps organizations enhance their teams' conversation skills and overall customer engagement effectiveness.

Funding

$32.7Mtotal raised

Jul '24Jun '25Apr '26
  • Apr 2026 · Series AHedosophia, Y Combinator, Sony, First Round Capital
    $25M
  • Jun 2025 · SeedFirst Round Capital, Y Combinator
    $6.5M
  • Jul 2024 · Equity
    $1.2M
  • Hedosophia
  • First Round Capital
  • Sony
  • Y Combinator

Company at a glance

Founded2023
Location
San Francisco, California
LinkedInLinkedIn

The team at Solidroad

11-50 peopleSee everyone on LinkedIn

Alex M.

Head of Engineering at Solidroad

Keith Boucher

GTM at Solidroad (YC W25)

Mark Hughes

Co-Founder & CEO at Solidroad (YC W25)

Patrick Finlay

Co-Founder, Product at Solidroad

Rhiannon Lalor

Empowering CX teams to optimize every customer interaction

Team breakdown

Team Distribution

  • Sales & Business Development50%
  • Engineering25%
  • Leadership10%
  • Design5%
  • Operations5%

Where the Team Studied

  1. 1.Trinity College Dublin
  2. 2.University College Dublin
  3. 3.Stanford University
  4. 4.Sorbonne Université
  5. 5.University of Illinois Urbana-Champaign

Team Worked At

  • Intercom
  • Google
  • JPMorgan Chase
  • Salesforce
  • Datadog

Location

Team Composition

29 people
  • Engineering1 senior8
  • Sales2 senior5
  • Entrepreneurship4 senior4
  • Customer Success and Support3 senior3
  • Business Development2
  • Consulting1
  • Education1
  • Marketing1 senior1

Life at Solidroad

Frequently asked questions

Of 3 open roles, Solidroad has 3 on-site positions.

Solidroad is based in San Francisco, California.

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