Quality Technician
Pay Rate 27.98, 0.60 Shift Differential
Schedule: B Shift 3-11PM
Role summary:
The Quality Technician is responsible for monitoring, inspecting, and verifying product quality throughout the manufacturing process to ensure corrugated products meet customer specifications, company standards, and regulatory requirements. This position works closely with operations, maintenance, and production teams to identify quality concerns, drive corrective actions, reduce waste, and support continuous improvement initiatives.
Typical responsibilities:
- Inspect incoming materials to assure conformance with specifications and release materials for use in production. Communicate paperwork issues to operations, if necessary.
- Audit assembly lines during the production process ensuring compliance with work order specifications, and that the finished product meets customer requirements.
- Verify compliance with cGMPs (Good Manufacturing Practices) and WIs (Work Instructions).
- Review, approve and release production paperwork to facilitate customer shipments.
- Investigate customer complaints and internal quality issues to determine root causes and implement corrective actions.
- Participate in and/or assist with internal QA audits, Customer audits, and Regulatory Agency audits as required.
- Assist with and/or conduct cGMP training, if requested.
- Work in a safe and efficient manner in accordance with company policies and procedures.
- Overtime may be required due to business needs. Schedule will follow the plant schedule. Flexible to work different shifts occasionally.
- Perform other duties as assigned.
Typical qualifications:
- Attention to detail and accurate recordkeeping.
- Ability to read and follow work instructions, procedures, and product specifications.
- Basic computer, data-entry, and math skills.
- Clear communication and ability to work with production teams.
- Manufacturing or quality-inspection experience is preferred
- Ability to distinguish colors and identify print, cutting, gluing, or other packaging defects.
- Ability to stand and walk for extended periods, depending on the plant and shift.
The starting rate is $27.98 per hour, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 5 days of paid vacation prorated year 1, and 10 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at [1] www.westrock.com/company/careers and the application window is expected to close by 12/9/26
