Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Quality Tech
Opportunity
The Quality Technician supports the plant’s Quality and Food Safety Management Systems to ensure corrugated products meet customer, regulatory, SQF, and company requirements. This position works in coordination with production, supervision, and quality leadership to monitor compliance, identify non-conformances, and support continuous improvement initiatives within the facility.
How you will impact Smurfit Westrock
Product & Process Verification
- Monitor manufacturing processes to ensure compliance with work instructions, customer specifications, print cards, approved samples, and plant procedures
- Conduct in-process and finished product inspections for fit, form, function, and visual quality
- Inspect pallet configuration, wrapping, strapping, labeling, quantities, and dunnage for compliance
- Verify adherence to GMP and SQF food safety requirements
Testing & Inspection
- Perform required testing including ECT, basis weight, pin adhesion, moisture, caliper, Cobb, and related quality tests
- Accurately record, maintain, and analyze testing data
- Verify calibration status of quality testing equipment
Non-Conformance & Corrective Action
- Identify, document, and communicate non-conforming product or processes
- Initiate hold and quarantine procedures as required
- Support root cause analysis and corrective/preventive action activities
- Participate in sorting, rework, containment, and inspection activities as needed
- Verify effectiveness of implemented corrective actions
SQF, GMP & Audit Support
- Conduct internal audits for SQF, GMP, Food Defense, ISO, and other applicable programs
- Maintain required documentation for internal, customer, and third-party audits
- Support traceability exercises and recall readiness activities
- Monitor compliance with supplier quality requirements
Training & Communication
- Conduct or assist with quality and food safety training
- Maintain training documentation and verify training effectiveness
- Communicate quality concerns and findings clearly to operators, supervisors, and management
Reporting & Continuous Improvement
- Maintain daily quality logs and audit reports
- Analyze trends and recommend process improvements
- Support plant quality objectives and continuous improvement initiatives
Safety & Professional Conduct
- Follow all safety and food safety policies and procedures
- Report unsafe conditions, near misses, and incidents promptly
- Maintain a clean and organized work area
- Protect confidentiality of company and customer information
Work Environment & Physical Requirements
- Industrial manufacturing environment with exposure to noise, dust, and moving machinery
- Ability to stand and walk for extended periods (8–12 hours)
- Ability to lift up to 50 pounds occasionally
- Required use of personal protective equipment and food safety attire
- Flexibility to work shifts, overtime, weekends, and holidays as business needs require
What you need to succeed
Required
- High school diploma or equivalent
- Manufacturing, quality, or related experience
- Ability to read and interpret specifications and technical documents
- Basic computer proficiency (data entry, reporting, email)
- Fluent in English
Preferred
- Experience in corrugated packaging manufacturing
- Experience in an SQF-certified or food-contact packaging facility
- Internal audit or GMP training
- Bilingual (English/Spanish)
- Exposure to Lean, Six Sigma, or continuous improvement methods
What we offer:
Benefit eligibility begins the 1st of the month following the completion of 30 days
- Benefits include
- Dental Vision
- Mental Health
- 401(k)
- Paid vacation time & holidays
- Life Insurance
- Corporate culture based on integrity, respect, accountability and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
