Senior/ Executive, Sales Support (Stellar Ace)

Job Purpose

In this role, the candidate is responsible for maximising client retention and support sales team in driving incremental revenue growth.

Responsibilities

SUPPORT CLIENT RETENTION

• Responsible for creating and managing sales proposals in support of the sales team, ensuring alignment with client needs and company standards.
• Collaborate with clients to explore how media strategies can effectively align with their objectives and support the broader challenges affecting their businesses and marketing efforts.
• Provide thoughtful insights when discussing client briefs, encourage exploration of alternative approaches that may more effectively fulfil their marketing objectives.
• Develop the ability to tailor implementation strategies for clients, focusing on optimal media weights, placements, and buying parameters that align with their goals
• Develop the ability to analyse and evaluate media proposals independently, applying key principles of the buying process, including audience analysis, cost assessment, and the tracking and optimization of results.
• Compile comprehensive post-campaign reports that detail performance against planned KPIs, expenditures, communication goals, and campaign effectiveness, along with insights and thoughtful recommendations for future initiatives.

SUPPORT NEW CLIENT ACQUISITION

• Follow-up on opportunities to drive incremental sales either from media agencies or direct advertisers.
• Support presentations and build a storyline to present campaign proposals.
• Sales focused and customer-oriented to drive revenue growth.

Qualifications & Work Experience

• Ideally, candidates will have a minimum of 2 years of experience in media advertising or account management will be preferred.
• We encourage recent graduates who are passionate about the media industry to consider applying.
• Strong client management and presentation skills are important for this role.
• We value self-motivated individuals who can embrace ambiguity and adapt to change while thriving in a fast-paced environment.
• A proven ability to meet deadlines and successfully manage multiple projects, along with strong organizational skills, is preferred.
• Effective engagement and communication with both internal and external stakeholders are essential.
• Approach conflicts with a constructive and open-minded perspective, recognizing them as valuable opportunities for growth. 
• Respond to situations with flexibility and a commitment to finding resolutions that are fair and equitable for all parties involved.