About this role

Job Purpose
The Senior/Executive HRBP Rail serves as a strategic and trusted advisor to business leaders, partnering with line management across operations and maintenance to drive people strategies that support SMRT Trains' operational excellence, workforce sustainability, service reliability, and organizational growth. The HRBP provides end-to-end HR support across talent acquisition, employee relations, workforce planning, performance management, employee engagement, organizational development, and change management.
The HRBP works closely with operational leaders, managers, and employees to build a high-performing, engaged, and future-ready workforce while ensuring compliance with company policies, employment legislation, and tripartite guidelines.
Responsibilities
• Partner business leaders and management teams to develop and implement people strategies aligned with business objectives.
• Act as a trusted advisor on workforce issues, organizational effectiveness, succession planning, and talent management.
• Support recruitment and talent acquisition strategies to attract, retain, and develop talent pipeline.
• Provide advisory and guidance on employee relations matters, disciplinary cases, grievance handling, and conflict resolution.
• Drive performance management processes including goal setting, performance reviews, calibration discussions, and development planning.
• Lead initiatives to improve employee engagement, morale, and organizational culture.
• Drive culture transformation and continuous improvement initiatives such as KAIZEN.
• Monitor and analyse HR operational data, preparing reports and management updates.
• Support implementation of HR projects and digitalisation initiatives.
Qualifications & Work Experience
- Degree or equivalent qualification in Human Resources or related field.
• Preferably 1-3 years of relevant HR experience, with a focus on operational HR support and business partnering.
• Strong organizational and administrative skills.
• Good communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Sound understanding of HR policies and procedures.
• Proficiency in MS Office HRIS or AI systems.
• Prior experience in employee relations, performance management, talent management, and organizational development will be advantageous
SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.
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