About this role
System Administrator
Role
Provide IT system administration and operational support to ensure the availability, security, and performance of SICPA solutions. Manage infrastructure, support production environments, and collaborate with local and global teams to deliver reliable IT services.
Key Responsibilities
- Administer systems hosting business applications, databases, storage, backup, and monitoring platforms.
- Support and operate IT infrastructure using tools such as Puppet, Nagios, Splunk, or similar.
- Perform system administration activities including patching, capacity planning, backup, and recovery.
- Ensure compliance with SICPA IT security policies and standards.
- Configure and maintain monitoring tools and IT operational platforms.
- Manage IT asset records and the Configuration Management Database (CMDB).
- Monitor system performance, troubleshoot issues, and coordinate escalations when required.
- Support disaster recovery activities and SLA compliance.
- Manage relationships with IT vendors and service providers.
- Collaborate with local and global teams to ensure service continuity and operational excellence.
- Contribute to infrastructure improvements, operational procedures, and technical documentation.
- Participate in after-hours operational support when required.
Profile
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
- Minimum 5 years of experience in Systems Administration, Data Center Operations, Managed Services, or similar environments.
- Strong experience with Microsoft Windows Server and Windows Client environments.
- Knowledge of virtualization technologies, especially VMware.
- Experience with storage systems, networking, Active Directory, LDAP, VPN administration, and user access management.
- Familiarity with ITIL principles and infrastructure best practices.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to work independently and within international teams.
- Fluent English.
Desirable Qualifications
- MCSE, Microsoft, Cisco, VMware, or similar certifications.
- Experience with Puppet, Nagios, Splunk, or equivalent enterprise monitoring tools.
- Experience in high-availability environments, business continuity, and disaster recovery.
Why Join Us
- Join a global leader in trust and traceability technologies.
- Work in an international and multicultural environment.
- Participate in innovative, high-impact projects.
- Enjoy autonomy, ownership, and professional growth opportunities.
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